Key Ring Users Please Read
First and foremost, if you’ve downloaded Key Ring THANK YOU very much for your support! Key Ring has been very well received and we certainly owe it to great customers!
At Froogloid we pride ourselves in providing great support for our products. In an effort to provide outstanding customer support, I’ve created a short video that outlines tips for scanning barcodes from your screen. We’ve received feedback from a few customers that they were having a difficult time getting the barcode to scan. We’re very confident that if you follow our tips, your scanning success rates will GREATLY increase. Believe me, I have 3rd degree black belt in scanning barcodes :)
Tip 1) Do not use Key Ring at flatbed scanners. Occasionally they will work but often they don’t.
Tip 2) Scan the barcode head-on! Do not scan from an angle. Otherwise, the laser will reflect off the screen and will not scan your barcode.
Tip 3) Turn your screen brightness down. Less bright light means less interference when scanning.
Tip 4) Keep your phone screen clean. Prior to scanning, remove all fingerprints and smudges.
Tip 5) Place the scanner 5 to 6 inches away from the screen. Any closer or further away and it’s unlikely the barcode will scan.
PLEASE note tips 2 and 5 are by far the MOST IMPORTANT!
